New S61 - no sound, no display -only light show

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @GH John It' will be probably faster if you bring it back to the shop and they can swap for a new one. If they can't help, we'll take care of it.

  • GH John
    GH John Member Posts: 11 Member
    Answer ✓

    UPDATE TO ORIGINAL QUESTION -

    I returned the keyboard and received a replacement. There was a hardware problem with the original keyboard and I had no issues in getting a replacement. It works like a dream, a great product.

    Thanks for all the advice and help - much appreciated. Kudos to all and to GAK.com for great customer service.

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