can't reset password after email change

Michel Doucet Member Posts: 4 Member

October 2022 edited October 2024 in Native Access

My friend can`t access is account and the password reset don`t send the email

the email that was previously link to the account is close and we don`t have acces to it anymore

How can we contact N.I. to change the user email

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• Native Access

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  Uwe303 Moderator Posts: 4,714 mod

  October 2022 edited October 2022

  Hello,

  https://support.native-instruments.com/hc/en-us/sections/360000092577-Account-Registration

  here select "get registration support"

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