Guitar Rig 6 crash in FL Studio

Hart
Hart Member Posts: 2 Noise
edited January 28 in Guitar Rig & FX

Hello,

I bought Guitar Rig 6 recently, but, every time I try to use it on Fl Studio, it crashed and the following error message shows up:

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FL Studio (20.9.0.2748) [64Bit] r27090 has encountered an error and needs to restart.


Crash log saved to C:\Users\Maël\Documents\Image-Line\FL Studio\Support\Logs\Crash\ folder.


Please use Ctrl+C to copy this message and report to support.


Exception: 

Access violation at address 00007FF92B7A5ED4 in module 'Guitar Rig 6.dll'. Read of address 0000000000000010

Callstack: 

00007FF92A490000:00007FF92B7A5ED4: Guitar Rig 6.dll

00007FF92A490000:00007FF92B767D9F: Guitar Rig 6.dll

00007FF92A490000:00007FF92B7677EB: Guitar Rig 6.dll

00007FF92A490000:00007FF92B743619: Guitar Rig 6.dll

00007FF92A490000:00007FF92B6C78CA: Guitar Rig 6.dll

00007FF92A490000:00007FF92B9FA783: Guitar Rig 6.dll

00007FF92A490000:00007FF92C1105E4: Guitar Rig 6.dll

00007FF92A490000:00007FF92B3A1AD4: Guitar Rig 6.dll

00007FF92A490000:00007FF92AFAEFC3: Guitar Rig 6.dll

00007FF92A490000:00007FF92AFADE1C: Guitar Rig 6.dll

00007FF92A490000:00007FF92BA176C9: Guitar Rig 6.dll

00007FF92A490000:00007FF92B3B717E: Guitar Rig 6.dll

00007FF92A490000:00007FF92B3B72D4: Guitar Rig 6.dll

00007FF92A490000:00007FF92B3BBE72: Guitar Rig 6.dll

00007FF92A490000:00007FF92B4706A1: Guitar Rig 6.dll

00007FF92A490000:00007FF92AFAEFC3: Guitar Rig 6.dll

00007FF92A490000:00007FF92AFADE1C: Guitar Rig 6.dll

00007FF92A490000:00007FF92BA176C9: Guitar Rig 6.dll

00007FF92A490000:00007FF92B489F48: Guitar Rig 6.dll

00007FF92A490000:00007FF92B48C691: Guitar Rig 6.dll

00007FF92A490000:00007FF92B4F740D: Guitar Rig 6.dll

00007FF92A490000:00007FF92BB79768: Guitar Rig 6.dll

00007FF9B7590000:00007FF9B759E7E8: USER32.dll

00007FF9B7590000:00007FF9B759E229: USER32.dll

0000000003970000:0000000003E8266A: FLEngine_x64.dll

0000000003970000:0000000003E826D8: FLEngine_x64.dll

0000000003970000:0000000003E82BAA: FLEngine_x64.dll

0000000003970000:0000000004612064: FLEngine_x64.dll

00007FF78F950000:00007FF78F953C5E: FL64.exe

00007FF78F950000:00007FF78F95408B: FL64.exe

00007FF78F950000:00007FF78F955BE7: FL64.exe

00007FF9B6DB0000:00007FF9B6DC7034: KERNEL32.DLL

00007FF9B7A50000:00007FF9B7AA2651: ntdll.dll

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Also, when I go on Native Access, navigate to "installed products", click on "Guitar Rig 6 Pro" and "Installation Path", I got this :

As you can see, the VST32 location path is not the same as there, in my account preferences:

The problem is that my VST32 .dll file is at none of those locations.

I tried reinstalling Guitar Rig many times but it didn't solve my problem, changing my VST 32 preferred location didn't work either, same for reinstalling Native instruments.

Did anyone have the same problem? Is there anyway I can fix this?

Thank you in advance for your answers!!!


Hart

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Comments

  • Eddie_NI
    Eddie_NI Product Team Posts: 41 mod

    Hi Hart,

    this is really odd 😕

    First thing to find out is where on you hard drives the file "Guitar Rig 6.dll" really is. Could you find that out please? Then do a right-click on the file and go to Properties->Details and verify that it is version 6.2.2.137.

    I suspect FL Studio might be using an older version of Guitar Rig that is somewhere on you computer.

    So to check this open the Plugin Manager in FL Studio, select Guitar Rig 6 on the right side and open the "Plugin" view on the left side and make sure that the location shown at the bottom matches where you found the Guitar Rig 6.2.2.137 version on your hard drives.

    Cheers,

    Eddie

  • Hart
    Hart Member Posts: 2 Noise

    Hello Eddie,

    Thank you very much for your answer!

    The Guitar Rig 6.dll is at the right place and it is the right version. I checked in the plugin manager, the location shown at the bottom matches and the version too...

  • Eddie_NI
    Eddie_NI Product Team Posts: 41 mod

    Does the Standalone version of Guitar Rig 6 work on your computer?

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