My computer does not recognize my complete a49 control. How can this problem be solved?

ycmf Member Posts: 2 Newcomer

July 2022 edited August 2022 in Komplete Kontrol

My computer does not recognize my complete a49 control. Even after I installed all the software written on the native instrument site. How can this problem be solved?

Tagged:

• Komplete Kontrol Keyboards

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Best Answer

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  Jeremy_NI Customer Care Posts: 13,856 mod

  August 2022 Answer ✓

  @ycmf We didn't get news for a while. If you still struggle with this issue, you can contact our support agents here: http://bit.ly/NIsupport_KKontrol

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Answers

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  Blindeddie Member Posts: 1,559 Expert

  July 2022 edited July 2022

  First, what OS and Version? Have you installed the Komplete Kontrol Software? How is the KB connected to the computer, Direct or through a Hub? Are you running standalone or as a plugin in a DAW?

  Here is a troubleshooting guide!

  My Native Instruments Hardware Device is Not Recognized – Native Instruments (native-instruments.com)

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  ycmf Member Posts: 2 Newcomer

  July 2022

  my Operating System is windows 11 pro! I installed the Komplete Kontrol Software! my komplete kontrol a49 midi keyboard is connected with usb Direct to my computer! I use complete control software inside cubase 12!

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  Jeremy_NI Customer Care Posts: 13,856 mod

  July 2022

  Hey @ycmf Did you manage to make it work? Have you tried to run the Komplete Kontrol standalone application ?

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  Jeremy_NI Customer Care Posts: 13,856 mod

  August 2022 Answer ✓

  @ycmf We didn't get news for a while. If you still struggle with this issue, you can contact our support agents here: http://bit.ly/NIsupport_KKontrol

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