updated Electric Keys Phoenix and can't use it any more because I do not own Kontakt 8

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vilon
vilon Member Posts: 2 Member
edited June 30 in Native Access

Hi,

I fell into the trap and installed the new version of Electric Keys Phoenix that only works within Kontat 8…

does anybody know how I can get the older version that still works with Kontakt 7?

Thx

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Answers

  • Vocalpoint
    Vocalpoint Member Posts: 4,033 Expert

    Easiest fix is to install Kontakt 8 Player. That will get you sorted straight away

    Next fix might be able to snag the old version with the newly implemented Account Downloads…

    Native Instruments | My Account

    Last Fix would be to contact NI Support.

    VP

  • mykejb
    mykejb Moderator Posts: 2,609 mod

    Doesn't look like it's available on the new downloads page. I remember Jeremy saying not all products are on those pages for licensing reasons (or something like that).

    Support is your best bet if VP's suggestion of using K8 player doesn't work for some reason, and you can contact them here - https://bit.ly/NI_Support_All

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