Kontrol S49 MK3 not connecting to NI Instruments on screen
Hi there, I've just fired up my studio setup and no longer have a link between my S49 MK3 keyboard and NI / Cubase. ie cannot see Komplete Kontrol repeated on my S49 Screen.
The S49 Firmware is up to date and I've tried different USB-C cables. Also tried using a USB-C hub and Power cable. Cubase can open the NI Instruments - and they can be played from the S49 just no option to Browsing/Modifying using S49.
In Stand Alone Komplete Kontrol mode, the 'Controller' menu option for the S49 is greyed out.
Hopefully I'm doing something daft - any thoughts ?
many thanks
Windows 11 64bit/Cubase 11/Komplete Kontrol 3.5.0
Answers
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Is all your software up to date? Including the Hardware Connection Service? If it is and you're still experiencing these issues, please get in touch with our support here: https://bit.ly/NI_Support_All
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