Do priced for Australia include GST?

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Answers

  • Vocalpoint
    Vocalpoint Member Posts: 3,982 Expert
    https://community.native-instruments.com/discussion/comment/231069#Comment_231069

    Fair enough. Your screens are much different than mine.

    But as Jeremy has said - this forum is not the place to solve this.

    Connecting with NI Support is the solution.

    VP

  • ToeCutter
    ToeCutter Member Posts: 9 Newcomer

    Thanks. Yes, I've written to support, got the chatbot to refer to support, and had support referred at least twice in this thread. I've even asked Gemini, CharGPT and Grok, gone thru NI FAQ's, googled, looked on reddit etc etc :)

    Support are simply not replying, unfortunately. This really can't be so hard for someone knowledgeable to answer.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,797 admin
    https://community.native-instruments.com/discussion/comment/231078#Comment_231078

    Sorry we're in the middle of a sales special. Someone will get back to you ASAP, I've added your last comments in the ticket, hopefully it will make things faster.

  • ToeCutter
    ToeCutter Member Posts: 9 Newcomer

    Thanks again @Jeremy_NI 👍️

  • Simon A. Billington
    Simon A. Billington Member Posts: 127 Helper
    https://community.native-instruments.com/discussion/comment/231046#Comment_231046

    I agree that the if it were GST that it would have been $330, and that it does look, more like a credit card fee, but you don't get charged those on purchase. In my case it should be interest free for 3 months.

    What I am suggesting though, is that GST is a local taxation system where as being online form oversees would probably have its own independent tax fees. Similar to the way we have to pay import tax on international purchases over $1000. Though that's possible less now.

    On the other point of what you are saying with local traders charging less than an NI online order, well that is a bit of a mystery. First guess is that buying in bulk may have reduced the cost on their end so they can pass on the savings. Or perhaps the keyboard being sol with that bundle isn't the latest generation?!?

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