License issue mk3

There's no technical issue. You just won't respond. I've had this thing for over 5 years now. Don't you think I've tried I've tried everything that could possibly be tried. After I tried it all the right way, I started to get desperate and answered the questions in such a way that it didn't reflect my problem but got me to a little box where I could actually type something in and leave a comment. Nothing again.

"There is always a way to get in touch with us."

That's a lie. Can I call NI? No. Can I email NI? No. Does NI have a regular address so I can mail something to you? No. Does NI provide a Fax number? No. What about texting? No. What about a live chat on your website? No. Does NI provide access to a garbage call center half way around the world where no one speaks your language, and all they say is, "I amm verery vurie sorry sir, but that is beeing our policity.". They don't even care enough to give you that.

Having automated online help is not a way to get in touch with someone if they don't respond. You can say contact me if you have any issues, here's my phone number. If I then call and you don't answer your phone, is that really a way to contact you? Of course not. What about this chat were having right now? What good is it. I'm telling you I'm having a problem with your automated system and all you're telling me is to use the automated system. What have we accomplished? Nothing.

I'm not spending the time here in hopes that you are going to actually do something to help me. I know you're not going to. I just want people to read this post. What you're demonstrating here is even though I've been having a serious problem for years, and I backed it up with proof, I still can't get NI to do something more than nothing. All you had to do to fix this issue since the online help isn't working for me, is send me an email requesting whatever information you need and just fix it. Its that simple, and I want people to see it so the same thing doesn't happen to them. And what about Guitar Center? They're the biggest music store chain in the US, and that means they're almost certainly your biggest dealer. According to them, this is a common business practice. The same exact thing that happened to me, happens to a lot of people. They had to modify their return policy on NI products because of it. If anyone doesn't believe me, just call one of the stores and see for yourself.