Komplete M32 and Logic Audio 11.2 update: very slow volume knobs (KBDSW-8067)

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin
    https://community.native-instruments.com/discussion/comment/230249#Comment_230249

    I was asking to Kymeia!

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    ok I am very sorry

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin
    https://community.native-instruments.com/discussion/comment/230255#Comment_230255

    No worries, all good! Can you try to close Logic and delete this file:

    Macintosh HD/Users/Username/Library/Preferences/com.apple.logic.pro.cs

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User Library3_2.gif
  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,818 mod
    https://community.native-instruments.com/discussion/comment/230262#Comment_230262

    That fixed my issue - was just going to post it too - evidently Logic just needed to refresh the connection

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    Hello, apparently the problem of faders (knobs) for the volume of the tracks still does not work. It increases or decreases very slowly by 0.1 and we still can't adjust the volumes of the tracks with a large variation. It remains on a very small change in value instead of the normal changes before Logic Audio is updated. (update 11.2)

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,818 mod
    edited June 11
    https://community.native-instruments.com/discussion/comment/230273#Comment_230273

    Now that I can see the mixer again on my keyboard I can confirm that this is not happening for me with a MkIII. If it was a consequence of the changes to faders in Logic 11.2 one would expect it to affect other keyboards as well although I guess it could just be M32 specific? tbh it almost sounds like SHIFT is engaged.

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    Yes, it is only on the Komplete M32 that the faders are weak.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin

    @Lolo13400 I updated my mac, installed Logic 11.2 and I can reproduce the issue with the volume knob. I'll file a bug and report it to the team.

    I can't reproduce the other issues though. The only time where a track has no name on the M32 it's when there are no tracks (less than 8 in total) in the project.

    But on the other hand, when I change the settings of the control surfaces, the names of the tracks disappear on the Komplete M32 and Maschine MK3.

    What settings did you change exactly?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin

    Oh and @Lolo13400 If you are able to make a video showcasing the issue with the M32 volume, and post it here, that could be helpful.

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    Hello, I'm not at home right now. When I get back this late afternoon, I would add a screenshot of Logic and the setting that I change from 1 to 10 that solves the problem of volume faders but adds the problem of not displaying track names on Komplete M32 and Mashine MK3. Following this conversation.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin
    https://community.native-instruments.com/discussion/comment/230377#Comment_230377

    I filed the bug, I made my own video and added it to the report, so no need for you to do it.

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    Ok, thank you for your help and support.

    I hope you will be able to find a fix to this problem and that I will be able to enjoy my hardware and Logic Audio as I did before the Logic 11.2 update

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin
    https://community.native-instruments.com/discussion/comment/230380#Comment_230380

    It could take a while, I'm awaiting feedback on the topic. If you get the chance to downgrae Logic to the previous version in the meantime, it might be a workaround while waiting for the fix.

  • Lolo13400
    Lolo13400 Member Posts: 25 Member

    yes but apple don't permit to do that and I didn't think about backing up the program before updating. Also I will wait for the update

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