Modify installation paths manually / How to overcome a bug with repaired paths

dmitry-kabanov
dmitry-kabanov Member Posts: 10 Newcomer

Hi,

I have renamed an external SSD with Kontakt libraries.

After repairing them in Native Access, they break for unknown reason rather quickly (so they work immediately after repairment, but then break).

Precisely, the word /Volumes/ (I am using macOS) is not preserved in the repaird installations paths (yeah, this is the quality of software developers working for Native Instruments; such an extremely difficult task to record a string somewhere, cannot be done in 2025).

I have about 15 libraries and fixing the paths manually is very tedious.

So my questions are:

  • Does anyone know if I can modify some text file that keeps these installations paths?
  • If it is impossible because one of the aforementioned software genii decided to keep them in a binary format, how to report it to NI, because I cannot get through their chat bot to a human.

    Thanks!
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Answers

  • dmitry-kabanov
    dmitry-kabanov Member Posts: 10 Newcomer

    This is the screenshot showing how a (damaged) installation paths looks (it must be `/Volumes` in the beginning of the path).

    Bildschirmfoto 2025-05-20 um 14.22.47.png
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