Doesn't work audio out Z1 mk3

DimaZhu
DimaZhu Member Posts: 13 Member
in Traktor Software & Hardware

I have a problem in Windows 10. My Z1 mk2 have a conflict with audio out. It works only if I choose Realtek ASIO (ASIO) as an Audio device. In every other option it freeze and ask to "please connect and select an audio device". I tried disable other devices and uninstall ASIO. Nothing helps.

Desktop Screenshot 2025.05.18 - 00.43.28.87.png
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  • webstep
    webstep Member Posts: 1 Newcomer

    have you tried disabling the driver in the MCC window

  • BJQ1972
    BJQ1972 Member Posts: 180 Advisor

    Another new owner with the incorrect drivers in Windows - not sure if/when the correct people at NI are ever going to hear about this.

    To fix this you need to install the ASIO driver from the website.

  • DimaZhu
    DimaZhu Member Posts: 13 Member

    I disabled drivers in Sound control panel. What is the MCC window?

  • BJQ1972
    BJQ1972 Member Posts: 180 Advisor
    edited 8:58AM Answer ✓

    Have you installed the 5.7.0 ASIO Driver?

    https://www.native-instruments.com/en/support/downloads/drivers-other-files/?srsltid=AfmBOoo2WG-bj6xhylp2hvwkYg5M6LbCFAocXGawtaxotcsgBCVeWRiq

    The driver that Traktor autoselects is incorrect. It first appeared after the fix in version 4.1.

  • DimaZhu
    DimaZhu Member Posts: 13 Member

    Bingo! It's the solution! Installing driver 5.70.0 solve the problem! Thanks a lot!

    But there is one more problem. When I plug the monitors (presonus eris 3.5.bt) the speaker produces a high frequency background noise. Only when Z1 audio interface is active (with started Traktor pro 4) Where this noise can be from?

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