nativ acces freeze on loading product
Answers
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Is this right? I have noticed 3 separate NativeAccess plist files in my Library→Preferences????
Should there be 3???0 -
To truly remove N.A. and NTKDaemon then you can try this solution (the % paths are valid Windows shortcuts if inserted into Windows Explorer browser address field) :
(be careful to only delete what is mentioned from where it says)
Delete the Native Access folder from %AppData%\Native Instruments\
Delete the nativeaccess2 folder from %AppData%
Delete the nativeaccess2-update folder from %localappdata%
Delete the Native Access folder from %ProgramFiles%\Native Instruments\
Delete the NTKDaemon folder from %ProgramFiles%\Native Instruments\
Delete the NTK folder from %ProgramFiles%\Common Files\Native Instruments\
Delete the Native Access XML from %ProgramFiles%\Common Files\Native Instruments\Service Center
Delete the Native Access folder from C:\Users\Public\Documents\Native Instruments
Delete the NTK folder from C:\Users\Public\Documents\NativeInstruments
Then run the N.I.reg tool and remove both Native Access and NTKDaemon
Then reboot
Then to see if the above helped then download the latest version of Native Access for your OS and run and install it as an Admin
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Before going to those steps I think I will wait for NI Support to get back to me.
I don't want to have to re-register all my libraries all over again.
Spike0 -
Sorry , I mentioned you by mistake while I meant to mention fred974 , I did correct that mistake almost immediately but apparently not before that you had noticed.
What I mention above is for Windows and you are on Mac. Anyway then what I suggested above should only remove N.A. and NTKDaemon for a more clean re-install and and if followed carefully hopefully should not remove any products from being registered in Native Access. But you are right , I should write a warning to not remove anything else , so I will do that.
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Does anybody know the regular working hours of the NI Support Team? I'm assuming standard business hour in Germany???
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