Libraries disconnected in Native Access after latest Mac OS update

musicgroover
musicgroover Member Posts: 4 Newcomer
in Native Access

A

Screenshot 2025-04-16 at 5.35.28 PM.png

After updating to the latest Mac OS 15.4.1 over 321 libraries in Native Access were disconnected again. Is there a NI compatibility issue with Mac OS?

Thanks

Comments

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,590 mod
    edited April 17

    Might be related to this? I had to update all my permissions again after updating to 15.4 - check permissions for things like full disk access for NA, local network access for ntkdaemon and host integration etc (not just NI stuff - also things like iLok etc)

    https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access
  • musicgroover
    musicgroover Member Posts: 4 Newcomer

    Yup, all permissions were checked. Unfortunately that doesn't solve the problem yet.

    Thank you Kymeia

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,590 mod

    Ok at least that possibility is eliminated.

    I just updated myself, but this isn't happening to me so this can't be that NA is not compatible with 15.4.1 per se - there must be something else at work. My libraries are all on a SSD - are yours?

  • musicgroover
    musicgroover Member Posts: 4 Newcomer

    yes everything on external SSD's

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,590 mod

    How about the content path in Native access? I lost connection once and found that MacOS had added a different mount point number to my SSD - it was my own fault because I had stupidly tried to copy between 2 drives with the same disk name - but it threw me off for a while till I realised what had happened

  • PoorFellow
    PoorFellow Moderator Posts: 6,469 mod
    https://community.native-instruments.com/discussion/44488/libraries-disconnected-in-native-access-after-latest-mac-os-update

    Have you checked for Ghost drive problems ? :

    QuoteJeremy_NI , 2025, February 11 :

    A mismatch between hard rive name and mount point can be caused by various things (connecting multiple drives with the same name,error when trying to eject the external hd resulting in a left behind ghost drive,...)Sometimes iit is enough to carry out the following steps:

    • safely eject the external hd
    • unplug the external hd
    • shut down your computer
    • start up your computer
    • plug the external hd back in after waiting at least one or two minutes after your computer finishes booting up

    Then please open the Disk Utility and check if hd name matches the mount point or if the mount point still has a number added.The following thread explains the details and how you can fix it in case the steps above did not resolve the issue: Hard drive mount point name changed from H… - Apple Community

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,590 mod
    edited April 17

    'A mismatch between hard drive name and mount point'

    Yeah, that's what I was referring to

  • musicgroover
    musicgroover Member Posts: 4 Newcomer

    The HD name matches the mount point on my side.

    Thank you.

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