Libraries disconnected in Native Access after latest Mac OS update

musicgroover · April 16

A

Screenshot 2025-04-16 at 5.35.28 PM.png

After updating to the latest Mac OS 15.4.1 over 321 libraries in Native Access were disconnected again. Is there a NI compatibility issue with Mac OS?

Thanks

Kymeia · April 17

Might be related to this? I had to update all my permissions again after updating to 15.4 - check permissions for things like full disk access for NA, local network access for ntkdaemon and host integration etc (not just NI stuff - also things like iLok etc)

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

musicgroover · April 17

Yup, all permissions were checked. Unfortunately that doesn't solve the problem yet.

Thank you Kymeia

Kymeia · April 17

Ok at least that possibility is eliminated.

I just updated myself, but this isn't happening to me so this can't be that NA is not compatible with 15.4.1 per se - there must be something else at work. My libraries are all on a SSD - are yours?

musicgroover · April 17

yes everything on external SSD's

Kymeia · April 17

How about the content path in Native access? I lost connection once and found that MacOS had added a different mount point number to my SSD - it was my own fault because I had stupidly tried to copy between 2 drives with the same disk name - but it threw me off for a while till I realised what had happened

PoorFellow · April 17

https://community.native-instruments.com/discussion/44488/libraries-disconnected-in-native-access-after-latest-mac-os-update

Have you checked for Ghost drive problems ? :

QuoteJeremy_NI , 2025, February 11 :

A mismatch between hard rive name and mount point can be caused by various things (connecting multiple drives with the same name,error when trying to eject the external hd resulting in a left behind ghost drive,...)Sometimes iit is enough to carry out the following steps:

safely eject the external hd
unplug the external hd
shut down your computer
start up your computer
plug the external hd back in after waiting at least one or two minutes after your computer finishes booting up

Then please open the Disk Utility and check if hd name matches the mount point or if the mount point still has a number added.The following thread explains the details and how you can fix it in case the steps above did not resolve the issue: Hard drive mount point name changed from H… - Apple Community

Kymeia · April 17

'A mismatch between hard drive name and mount point'

Yeah, that's what I was referring to

musicgroover · April 18

The HD name matches the mount point on my side.

Thank you.

PoorFellow · April 29

@Mert_NI , not sure that this issue has been resolved.

Mert_NI · April 29

https://community.native-instruments.com/discussion/44488/libraries-disconnected-in-native-access-after-latest-mac-os-update

Hello musicgroover, have you tried "repair all" function?

Libraries disconnected in Native Access after latest Mac OS update

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