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Plugin Scan always freezes on the last plugin no matter what i do.

nyfinestgully
nyfinestgully Member Posts: 2 Newcomer
in Maschine

i have just upgraded to Maschine 3. i use the mk3 and every time i boot up my new maschine 3 daw, it hangs on the last plugin, and i cant continue. I've even hit the escape key to get inside and go into preferences to try and do the scan, and it still hangs on the last plugin and nothing happens. this sucks because no matter what i do i cant get my plugin scan to finish, so I'm literally sitting here with a fresh maschine 3 daw with no plugins!. I've never had this issue with maschine 2 or any of the other previous versions, what is going on? ive even completely moved each individual plugin that it gets stuck on, but no matter what it always gets stuck on the last plugin. I've seen numerous people experiencing the same issue and im shocked native instruments has such a big problem with plugin scans in comparison to other daws and companies, this is so frustrating. 😞 i tried uninstalling the entire thing as well and reinstalling and its still getting stuck on the last plugin no matter what i do.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 14,083 mod
    Answer ✓

    @nyfinestgully We've seen other similar reports. I see that you are already in contact with my colleagues, they'll continue the investigation.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,464 mod

    Hello,

    have you tried to remove/move the vst2 version of the plugin, maybe it scans then through and you can use the vst3 version. Of that's not working you may also have to do this with the vst3 version.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 14,083 mod
    Answer ✓

    @nyfinestgully We've seen other similar reports. I see that you are already in contact with my colleagues, they'll continue the investigation.

  • KenV99
    KenV99 Member Posts: 7 Member

    I'm having a similar problem with the Maschine 3 upgrade. It's not the last plugin, but it always freezes on Arturia Pigments. Having that particular VST available is not negotiable. It's one of my go-to's.

  • PK The DJ
    PK The DJ Member Posts: 2,472 Expert

    Based on what people here have done in the past, temporarily remove that plugin, open Maschine 3 and let the scan complete. Close it, put the plugin back, then reopen Maschine 3 and let it try again.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 14,083 mod

    First step (that fixed it for most users with 3.1.1) is to reset Maschine's database:

    Reinitialize the Maschine database

    Mac:

    1. Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
    2. Search through the Native Instruments folder at this location to find the Maschine 2 or Maschine 3 folder.
    3. Note: Deleting other NI product folders could result in unexpected behavior with other applications.
    4. Reopen the Maschine software to check that the issue has been resolved.

    Windows:

    1. Note: The "AppData" folder is hidden. See this article for instructions to access hidden Windows folders.
    2. Search through the Native Instruments folder at this location to find the Maschine 2  or Maschine 3 folder.
    3. Note: Deleting other NI product folders could result in unexpected behavior with other applications.
    4. Reopen the Maschine software to check that the issue has been resolved.
  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 14,083 mod
    https://community.native-instruments.com/discussion/comment/219005#Comment_219005

    Have you updated Pigments or tried to reinstall it? Have you checked it's working as expected in standalone or as a plug-in in a DAW?

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