Flushing Background-Tasks

sotodeshi
sotodeshi Member Posts: 5 Newcomer
in Traktor Software & Hardware

Das passiert seit Neusten ständig (seit Traktor Pro 4)! Es ist nicht mehr möglich mit Traktor Pro 4 weiter zu arbeiten. Mittendrin friert alles ein. Wenn ich das Programm beenden möchte, kommt die in der Überschrift genannte Meldung. Wenn ich das Programm dann über den Task Manager schließen muss, sind alle vorher getätigten Markierungen in Liedern u. a. dann weg. So etwas hatte ich bisher noch nie.

Kann jemand helfen?

Best Answer

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod
    Answer ✓

    Hey!

    So I found out this is a known issue. You can find how to troubleshoot it here.

    The following steps will resolve the issue of Traktor freezing on Quit with the "Flushing Background Tasks" message.
    1. Quit Traktor
    2. Navigate to Documents > Native Instruments
    3. Move the folder Traktor 4.x.x (whatever version they are on) to the desktop
    4. Launch Traktor
    5. Answer "no" to copying the settings and track collection from the previous version
    6. Open Traktor's Preferences and click the Import Button at the bottom
    7. Navigate to the Desktop > Traktor 4.x.x (folder they copied to the desktop) and select Traktor Settings.tsi
    8. Put check marks in all the boxes and click OK.
    9. Right click on Track Collection and select "Import Another Collection".
    10. Navigate to the Desktop > Traktor 4.x.x (folder they copied to the desktop) and select Collection.nml
    11. When asked, select "File Tags"
    12. Quit Traktor when the collection has been imported and the issue should no longer occur.

Answers

  • Heisenberg
    Heisenberg Member Posts: 397 Pro

    If you want help you should also provide information about the hardware, OS and software you are using. So far we only know that it is Traktor Pro 4.

    PS: this forum is only in English please use Google translate or deepl.

  • sotodeshi
    sotodeshi Member Posts: 5 Newcomer

    Toshiba Laptop mit Intel Core i7, 8 GB RAM, 64-bit, Win 10 Pro Version 22H2

  • EMT2504
    EMT2504 Member Posts: 1 Newcomer

    Hi,

    I have the same problem with Traktor Pro3 on Mac OS 13.5; M2 Pro. I use an external SSD. Never had the problem before. After 20 min. Traktor freezes and I cannot exit. I have to do a hard exit. I see the same message: flushing background tasks. I thought I will simply update to 4 Pro but now I see that there is the same problem. Anny suggestions what to do? Especially regarding the sudden freeze of the system after 20 min. I tried different SSDs same problem.

    Thanks for advice

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod

    Heyo!

    Can you attach some screenshots of the error message please?

  • sotodeshi
    sotodeshi Member Posts: 5 Newcomer 

    file attached
    flushing.jpg
  • lord-carlos
    lord-carlos Member Posts: 4,038 Expert
    https://community.native-instruments.com/discussion/comment/216748#Comment_216748

    Are you using an external disk for your track files?

  • sotodeshi
    sotodeshi Member Posts: 5 Newcomer

    Hi, I´m using an internal SSD-Drive. With the Version 3.x I had never such problems like this. I didn`t change anything (new programm, system control etc.).

  • sotodeshi
    sotodeshi Member Posts: 5 Newcomer

    And I´m not amused, that the customer care answers after MONTHS and needed an screenshot….

  • Unknown
    Unknown
    edited March 18
    This content has been removed.
  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod

    Weird we are having a look, will get back to you asap.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 455 mod
    Answer ✓

    Hey!

    So I found out this is a known issue. You can find how to troubleshoot it here.

    The following steps will resolve the issue of Traktor freezing on Quit with the "Flushing Background Tasks" message.
    1. Quit Traktor
    2. Navigate to Documents > Native Instruments
    3. Move the folder Traktor 4.x.x (whatever version they are on) to the desktop
    4. Launch Traktor
    5. Answer "no" to copying the settings and track collection from the previous version
    6. Open Traktor's Preferences and click the Import Button at the bottom
    7. Navigate to the Desktop > Traktor 4.x.x (folder they copied to the desktop) and select Traktor Settings.tsi
    8. Put check marks in all the boxes and click OK.
    9. Right click on Track Collection and select "Import Another Collection".
    10. Navigate to the Desktop > Traktor 4.x.x (folder they copied to the desktop) and select Collection.nml
    11. When asked, select "File Tags"
    12. Quit Traktor when the collection has been imported and the issue should no longer occur.

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