Unable to log in

Zazzoo · March 2

Mac OS M2 / Sequoia 15.3

I can't understand what has changed since yesterday : my address and password are OK, yet there is message telling "Unable to log in" when trying to lauch NI. I applied the instructions, deleted NI app and NTK item, downloaded "Native-Access_2_Mac_M1", retstart my computer and launch this new NI app. Doesn't work. I changed my password. Same result. Yet Native Instruments perfectly work on my previous Computer (iMac Intel / Mojave). Could you please explain how to resolve this problem ? THKS 🙄

PoorFellow · March 2

https://community.native-instruments.com/discussion/43022/unable-to-log-in

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

PoorFellow · March 2

https://community.native-instruments.com/discussion/43022/unable-to-log-in

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Zazzoo · March 3

Thanks a lot for your prompt answer ! I followed your instructions and it finally works 😊 I hope this discussions will be useful for other members of the community. Gratefully yours : Zazzoo

PoorFellow · March 3

https://community.native-instruments.com/discussion/comment/214272#Comment_214272

You are very welcome and thank you very much for providing feedback. 🙂

Unable to log in

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