I ordered Kontakt 8 full over 1 month ago. What is the problem??

Colin Burton Member Posts: 1 Newcomer

February 10 in Kontakt

Why is the delivery taking so long?

Tagged:

• Kontakt

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Best Answers

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  mykejb Moderator Posts: 2,235 mod

  February 10 Answer ✓

  K8 should be digital delivery and pretty much immediate. Is there a serial number showing in your account? If not you should contact support here - https://support.native-instruments.com/hc/en-us/sections/360000092537

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  PoorFellow Moderator Posts: 6,016 mod

  February 10 Answer ✓

  https://community.native-instruments.com/discussion/42345/i-ordered-kontakt-8-full-over-1-month-ago-what-is-the-problem

  Please contact N.I. Purchase Support

  In case that you need guidance contacting support : Please read : how to get support !

  @Jeremy_NI , do you have anything that you want to add ?

  0

Answers

• 

  mykejb Moderator Posts: 2,235 mod

  February 10 Answer ✓

  K8 should be digital delivery and pretty much immediate. Is there a serial number showing in your account? If not you should contact support here - https://support.native-instruments.com/hc/en-us/sections/360000092537

  0
• 

  PoorFellow Moderator Posts: 6,016 mod

  February 10 Answer ✓

  https://community.native-instruments.com/discussion/42345/i-ordered-kontakt-8-full-over-1-month-ago-what-is-the-problem

  Please contact N.I. Purchase Support

  In case that you need guidance contacting support : Please read : how to get support !

  @Jeremy_NI , do you have anything that you want to add ?

  0
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  Jeremy_NI Customer Care Posts: 13,856 mod

  February 10

  https://community.native-instruments.com/discussion/comment/210311#Comment_210311

  Nothing to add, @Colin Burton should definitely contact our support to know what's up with his order.

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