Kompakt A61 and Maschine

Alex1991 · February 10

I bought two new products, they have serial numbers but I cannot see them in Native Access and I cannot download them.

LostInFoundation · February 10

I suspect (from various reports) NA has some issues lately.

Have you tried manually inserting the serial in NA? (you can find your serial in NI website under your account/ My products and Serials).

Have a look also at this article (even if, if the problem is NA having issues, I don’t know if it will help)

Alex1991 · February 10

thanks a lot for response but I’ve also tired manually my serial number but it’s not working.

Answers