Native access; Can't find all the products I bought

Good day , can someone show me how to access my products that I bought in there past. I can't find them in my account. I haven't been on my maschine in a while because my old computer crashed. now I have a new computer an after downloading native access I only see some contact expansions . please help
Best Answer
-
Hello Don Karon, the issue seems like it is caused by a second account created, so merging it to your old account should solve this issue. Can you please create a support ticket or open a chat support using the link below:
So our team can help you further with this subject.
I hope this helps☺️
0
Answers
-
Can't find the komplete bundle on native access.0
-
Hello Don Karon, the issue seems like it is caused by a second account created, so merging it to your old account should solve this issue. Can you please create a support ticket or open a chat support using the link below:
So our team can help you further with this subject.
I hope this helps☺️
0 -
Hello Kizua Jo, can you also please reach out the support team using the link above so our team can help you with this case.
I hope this helps☺️
0
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 67 NI News
- 895 Tech Talks
- 4.6K Native Access
- 17.8K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.3K Kontakt
- 1.1K Reaktor
- 407 Battery 4
- 923 Guitar Rig & FX
- 467 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators