Native access; Can't find all the products I bought

Good day , can someone show me how to access my products that I bought in there past. I can't find them in my account. I haven't been on my maschine in a while because my old computer crashed. now I have a new computer an after downloading native access I only see some contact expansions . please help
Best Answer
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Hello Don Karon, the issue seems like it is caused by a second account created, so merging it to your old account should solve this issue. Can you please create a support ticket or open a chat support using the link below:
So our team can help you further with this subject.
I hope this helps☺️
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Answers
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Can't find the komplete bundle on native access.0
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Hello Don Karon, the issue seems like it is caused by a second account created, so merging it to your old account should solve this issue. Can you please create a support ticket or open a chat support using the link below:
So our team can help you further with this subject.
I hope this helps☺️
0 -
Hello Kizua Jo, can you also please reach out the support team using the link above so our team can help you with this case.
I hope this helps☺️
0
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