Third Party Libraries are in DEMO MODE although I have Full Kontakt 7

Dogma
Dogma Member Posts: 3 Newcomer
in Kontakt

Hello,

I have an activated version of Kontakt 7 (via Native Acces) and whenever I use a third party library, that I cant add/validate via Native Access, I get the DEMO prompt.

Screenshot 2024-09-14 155610.png

And after half an hour or so I have to reload that library because "Kontakt full version required".

Screenshot 2024-09-14 160142.png

Pressing on upgrade wont fix the issue. Opening the stand alone version of Kontakt wont help. I also tried upgrading Kontakt 7, reentering my serial, deleting the json file of Kontakt 7.

I cant work like that, please help! 😓

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Best Answer

  • Vocalpoint
    Vocalpoint Member Posts: 2,517 Expert
    edited September 14 Answer ✓

    Well this is why I wanted the screen caps. All three of these show Player. Not Full.

    Many third party libraries will not run properly (or at all) in Player. Only in Full.

    These messages are normal if you are running Player.


    VP

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 2,517 Expert

    Would help to see the actual instrument loaded into the Kontakt UI so we can see it.

    Your second message indicates Kontakt Player is being used. There is a process to this - especially if you had Player installed and THEN bought Full.

    I think you need to uninstall Player and then reinstall Kontakt from NA and try again.

    Purchasing an upgrade (to FULL) does not automatically update Player to Full if previously installed.

    VP

  • Dogma
    Dogma Member Posts: 3 Newcomer

    Hey Vocalpoint,

    thank you for your fast reply/effort. I uninstalled and reinstalled Kontakt via Native Access but the problem is still occuring. I dont understand what you mean by "see the actual instrument loaded into the Kontakt UI". From my understanding the first screenshot I attached shows exactly that. Here are some more examples:

    image.png
    image.png
    image.png

    If there is any information you need, let me know.
    Thanks in advance!

  • Vocalpoint
    Vocalpoint Member Posts: 2,517 Expert
    edited September 14 Answer ✓

    Well this is why I wanted the screen caps. All three of these show Player. Not Full.

    Many third party libraries will not run properly (or at all) in Player. Only in Full.

    These messages are normal if you are running Player.


    VP

  • Dogma
    Dogma Member Posts: 3 Newcomer

    Now I see, thanks Vocal!

    A bit embarrising I didnt notice that myself ^^. I dont understand why I dont have full Kontakt 7 although I bought it.

    Anyways, I'll look into that. Thanks for your help! :)

  • RickyB51
    RickyB51 Member Posts: 17 Member

    Well, I've posted about the same problem, but I'm not using player. I have K5,K6,& K7. I'm getting the same DEMO thing & no samples loading, in all, even though the samples & Nki & Nks files are in the folder where they've always been. I have only updated K7 when it's available.

  • Vocalpoint
    Vocalpoint Member Posts: 2,517 Expert
    https://community.native-instruments.com/discussion/comment/178290#Comment_178290

    There are a few support articles that run down a few causes for the “demo” vibe.

    Do a quick search of the Kontakt forum when you can.

    VP

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