Seriel number issues with s88 Mk3

bdmusic
bdmusic Member Posts: 1 Newcomer
in Komplete Kontrol

Hey there! First time on this… Just purchased the s88 Mk3. Un boxed, first thing to do is put serial number in which is displayed on the screen and provided on a little card that comes with the keyboard… The serial number they give me does not work. Tried all the options on the support list…nothing… Is this a typical issue with this keyboard? Right out of the box?

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Answers

  • DunedinDragon
    DunedinDragon Member Posts: 960 Guru

    You might want to look at the bottom of the unit that has the serial number on a metal plate and make sure you have the right serial number.

  • BIF
    BIF Member Posts: 961 Guru
    https://community.native-instruments.com/discussion/comment/177749#Comment_177749

    Yep, that's right. Get the serial number off the bottom of the unit. If that doesn't work, then you may need to have a word with the person who sold it to you.

  • geiger167
    geiger167 Member Posts: 38 Member
    edited September 16

    The seller applies for a transfer ID when selling and gives that to you which you enter here;

    https://support.native-instruments.com/hc/en-us/articles/209566549-How-to-Import-a-License-Transfer-ID-to-your-NI-Account

    You are then registered as the owner of the keyboard and I believe you both get to keep the software suite that comes with it as well

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,716 mod
    edited September 30 Answer ✓

    Please get in touch with our registartion team here: https://bit.ly/n1acc

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