New computer my NKI files are in the demo mode

Gerry Peters
Gerry Peters Member Posts: 8 Member
in Kontakt

I've been using Komplete 9 for about 10 years WITH Cakewalk/sonar. I just got a new computer and put the sample HDs from the old computer into the new one. I installed Native Access, everything installed fine and it found my sample HDs, but all my custom NKI and NKM files open in the demo mode and are silenced after a few minutes with a notice:

Full Kontakt required

Upgrade

I chose upgrade and it went to Native Access and found a few unrelated libraries that needed updating. I did that but see nothing else I can do here. I originally had Kontackt 5, which I used to create these NKI files. Then I got Kontackt 6 and then 7 and have them all installed. It doesn't matter which one I use it's the same result - demo mode.

I may need to get in touch with Support, but there's no way to do that, no ticket, email, phone or chat. None of that works. Is Support temporarily down? 

Best Answer

  • Gerry Peters
    Gerry Peters Member Posts: 8 Member
    Answer ✓

    I solved it. It turns out Native Access installed Kontakt 5, but didn't put the VST where Cakewalk could find it. So I pointed cakewalk to that folder. I created these NKI files using Kontakt 5, so Kontakt 6 and 7 saw them in a Demo mode for some weird reason.

    On top of that Cakewalk named Kontakt 6 simply Kontakt, not Kontakt 6. It named Kontakt 7 correctly. So I had to open the synth screen for the one named Kontakt and click on NI to see whether it was Kontakt 6 or Kontakt 5. Once I saw Kontakt 5 was not in cakewalk I knew what to do.

Answers

  • Gerry Peters
    Gerry Peters Member Posts: 8 Member
    Answer ✓

    I solved it. It turns out Native Access installed Kontakt 5, but didn't put the VST where Cakewalk could find it. So I pointed cakewalk to that folder. I created these NKI files using Kontakt 5, so Kontakt 6 and 7 saw them in a Demo mode for some weird reason.

    On top of that Cakewalk named Kontakt 6 simply Kontakt, not Kontakt 6. It named Kontakt 7 correctly. So I had to open the synth screen for the one named Kontakt and click on NI to see whether it was Kontakt 6 or Kontakt 5. Once I saw Kontakt 5 was not in cakewalk I knew what to do.

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