Izotope RX10 cannot hear in headphones

gtrlvrcomp
gtrlvrcomp Member Posts: 2 Newcomer
edited October 2024 in Other Software & Hardware

Hello,

For some reason the audio plays through the computer speakers but not in headphones. In Preferences-Audio-Output device the output is MacBook Pro Speakers and there is no option for a headphone output.

Please guide me to hearing through headphones

Thanks!

Best Answer

  • gtrlvrcomp
    gtrlvrcomp Member Posts: 2 Newcomer
    Answer ✓

    Thank you Jeremy!

    I reached out to tech support.

    The fix was to restart RX and then plug in the headphones. They were recognized and worked after that.

    The headphones are recognized when using the computer but when I added RX10 they weren't until tech support gave me the solution.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,856 mod

    What kind of headphones are you using? On a Macbook the headphones out will only show the headphones out port when headphones are plugged in:

    Screenshot 2024-06-26 at 14.28.56.png
  • gtrlvrcomp
    gtrlvrcomp Member Posts: 2 Newcomer
    Answer ✓

    Thank you Jeremy!

    I reached out to tech support.

    The fix was to restart RX and then plug in the headphones. They were recognized and worked after that.

    The headphones are recognized when using the computer but when I added RX10 they weren't until tech support gave me the solution.

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