Annoying Komplete Kontrol error message on loading

Antman
Antman Member Posts: 3 Newcomer
edited October 2024 in Komplete Kontrol
Screenshot 2023-11-19 at 7.07.34 pm.png

I'm getting this error message every time I load up logic x. But the Komplete Kontrol app seems to work fine , the keyboard controller works, and all my NI plugins load as far as I can see.

Ive tried updating NI (everything up to date) rescanning in KO and deleting files in the library/preferences as some of the other posts here advise.


On MAC Studio / 14.1.12

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin
    Answer ✓

    @Antman You need to delete this file:

    Mac HD/Users/Username/Library/Preferences/com.apple.logic.pro.cs

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif

    Also make sure that Komplete Kontrol and Logic have full disk access: How to Enable Full Disk Access on macOS

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,536 mod

    Hello,

    found this in a forum, try this:

    Logic Pro X menu > Control Surfaces > Setup... Uncheck "Automatic Installation" in the "New" menu.

  • Antman
    Antman Member Posts: 3 Newcomer

    Thanks Uwe303. unfortunately doesn't seem to work.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin
    Answer ✓

    @Antman You need to delete this file:

    Mac HD/Users/Username/Library/Preferences/com.apple.logic.pro.cs

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:

    User_Library3_2.gif

    Also make sure that Komplete Kontrol and Logic have full disk access: How to Enable Full Disk Access on macOS

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