Hello!
I recently installed all of my native instruments software on a new Mac Studio. I am running into the issue of my thumbnail icons not appearing.
I have followed the troubleshooting guide here with no success:
https://support.native-instruments.com/hc/en-us/articles/360018591137-Thumbnail-Picture-Icons-are-Missing-in-the-Komplete-Kontrol-Maschine-2-Browser
This is what my screen looks like at the moment:
Is there any additional troubleshooting steps I can take?
I'm also curious: I am on a M1 Ultra Mac Studio with Ventura installed (it came pre-installed unfortunately) - could that be the reason why I am running into this issue?
Please help!
Thank you.