"Please grant permission to Native Access to install dependencies"

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wilseer
wilseer Member Posts: 2 Member
edited October 2024 in Native Access

I bought a Komplete Audio 2, and I am downloading everything that I need to make it run.

I downloaded Native Access (Version 3.0.1) and when running, I get this error message.

I am using Windows 10, and I tried running it both as administrator and with compatibility troubleshooting. Can't find any information online.

Any help is appreciated.

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited December 2022

    @wilseer It's a little uncommon on Windows, try these steps:

    • Uninstall NTKDaemon
    • Uninstall Native Access
    • Reinstall the Daemon NTKDaemon 1.8.0 Setup PC.exe as Administrator
    • Reinstall Native Access (Native-Access_2.exe) as Administrator
    • Open Native Access as Administrator


  • wilseer
    wilseer Member Posts: 2 Member

    Hi @Jeremy_NI

    Thank you for your answer.

    I did not have the Daemon. Downloaded it and unfortunately the steps did not resolve my issue.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Then please get in touch with muy colleagues here: http://bit.ly/NIsupport_install

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