Didn't receive the email with serials for the extra plugin alliance bundle with K14 ultimate
Please, let me explain,
I recently purchased komplete 14 ultimate after carefully considering every single instrument and effect included.
Komplete installation with native access was a very good experience although my disappointment started when I tried to test the brainworks plugins included in the Ultimate.
They don't exist in native access but it's also never mention in any of the follow instructions I received. It took me a while to find out in a hidden link that I had to create a plug-in alliance account and add the bouchers I have supposedly received in an email?
I haven't received a boucher for the plugging I'm entitled with ultimate only a couple of get the following plugins cheaper.
I obviously wrote support yesterday but haven't received any answer yet.
It should be clear in all the propaganda and how to's that you need to get the Brainworks plugins in a separate account.
Why I cannot simply see the licenses in the in the my products serials and download section of my ni account?
No one else is having this issue?
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