Ozone 10 Installation Fails (Solved)

Vernon Barnes

I am using Native Access 1.14.1 (R156)

All items in the Komplete 14 upgrade installed without problems except Ozone 10. It repeatedly fails to install with error message

Expected option but got "/s" Options start with leading "_" prefix

Edit - Solved, sort of, by upgrading to Native Access 2

Jeremy_NI

@Vernon Barnes Thanks for the update. Indeed, To successfully install Ozone 10 you need to use Native Access 2.

Vernon Barnes

Further information - I am using Windows 11

Jeremy_NI

@Vernon Barnes Thanks for the update. Indeed, To successfully install Ozone 10 you need to use Native Access 2.

Nomasiac

Mine still fails and I have Native access 2 with latest Windows OS 🤦

Jeremy_NI

@Nomasiac Then you should get in touch with my colleagues here: http://bit.ly/NIsupport_install

[email protected]

Same issue here and cannot install Native Access 2 (v3.1.0) as that just hangs when logging in.

Crazy Owl

Same issue. The Native Access 2 is not working for me, so I have to roll back to NA1 and now I can't update the Ozone...

Jeremy_NI

@Crazy Owl There is a link to support in the thread. Please follow it.