I have installed an audio interface and kontakt is not heard

Javiota

hello guys, I recently installed scarlett 4i4, I hear all the audio sent from windows the problem is that in ablenton live I don't hear any kontakt library but I can hear libraries from ableton or my td3, microfreak etc...As you can see in the image, when I press a key, the program sends a signal, so I don't understand why it can't be heard... I reinstalled Kontakt, thinking that it would be a mistake since it didn't detect my audio interface, but it doesn't work.

I hope someone can help me because I'm quite confused and I can't find any information about it.

Thank you very much in advance.

Javiota

https://community.native-instruments.com/discussion/comment/24338#Comment_24338

Hey friend we fixed it!!! when he told me about "audio from" I thought it could be from the kontakt channels so I deleted all the outputs and created a new configuration again and what was my surprise that it was heard on my speakers!!! I'm not sure but I think the error I had was that the soundcard tab was not activated, I'll tell you in case someone else experiences the same thing.

Thank you very much for your help!!!

Nico_NI

Hey @Javiota, could you please share with us your Ableton audio settings?

Javiota

https://community.native-instruments.com/discussion/comment/24223#Comment_24223

Of course and thank you!!

Nico_NI

Thanks for sharing! How does the input/output section look like?

Javiota

https://community.native-instruments.com/discussion/comment/24242#Comment_24242

I don't know if you mean this, im little noob sorry

I created the stereo channels in kontakt and everything worked perfectly, but when I put the kontakt audio interface it stopped working... :/ I have for example installed super 8 plugins and it works 🤷‍♂️

when I press a key I know how it sends a kontakt signal to ableton but it is not heard

thank you again!!

Nico_NI

Well on your external instrument, the 'Audio From' should actually be your Scarlett if I'm not mistaken.

For the input/output part I was mentioning this part:

Javiota

https://community.native-instruments.com/discussion/comment/24338#Comment_24338

Hey friend we fixed it!!! when he told me about "audio from" I thought it could be from the kontakt channels so I deleted all the outputs and created a new configuration again and what was my surprise that it was heard on my speakers!!! I'm not sure but I think the error I had was that the soundcard tab was not activated, I'll tell you in case someone else experiences the same thing.

Thank you very much for your help!!!

Nico_NI

https://community.native-instruments.com/discussion/comment/24363#Comment_24363

Thanks for sharing the solution @Javiota ! Happy to see it's solved.