Traktor 4 - Mouse freezing and poor performance

Mamasutra

Hello,

I am having a nightmare of a time and I am praying someone on here can offer some insight - solutions

My mouse keeps freezing whilst using Traktor 4

I have used 3 different types of mice inc one wired.

I am on Sequioa MacBook Pro M3 pro chip.

I have followed all the recommended steps have had 15 emails back and forth with support

who keep sending me random links.

I was a Traktor user for years recently resurrected my console and upgraded to Traktor 4.

Worst experience ever - I am absolutely panicking as due to DJ a wedding under a week.

I have had to rework my set to eliminate mixing between tracks and keep it one track and slide to the other.

Anyone out there experiencing this ? I would be grateful for any tips you can provide.

Thank you

red_nick

Name everything you have connected and how. What controller? Is the mouse connected directly/through hub/through controller etc?

And does the trackpad freeze too?