Traktor doesn't open the folders of my external hard drive

djfeetback

hi there,

I'm facing a strange problem since I updated my macbook to macOS Sequioa 15.3.2. today. When I open Traktor Pro4, my external hard drive with all tracks is visible in the tree on the left and all tracks are present in the track collection and playable as well. However, the folders are not opened, which makes it more difficult to select tracks. Also, tracks that I just added to my hard drive have not been added.

I have already upgraded from Pro3 to Pro4, but that didn't make any difference.

I organize my music on that hard drive in a different (windows) laptop, but it has always worked smooth.

Please advise on how to solve this problem.

with kind regards,

dj Feetback

djfeetback

thx Martin! I will purchase a new hard drive and not use it my windows pc anymore ;-)

have a nice day!

Sacco

Martiniix_NI

Heyo!

Make sure you have Full Disk Access for Traktor Pro 4

Go to System Settings > Privacy & Security > Full Disk Access.

• Ensure that it is enabled. This allows Traktor to read and write to your external drive.

• Once you have done this, ensure that your external drive is formatted in a file system that is fully compatible with macOS (APFS), which I believe is the main issue since you are using a Windows computer as well.

• Once you have checked the accessibility and compatible format, rescan your collection to see if the issue keeps appearing.

djfeetback

thx Martin! I will purchase a new hard drive and not use it my windows pc anymore ;-)

have a nice day!

Sacco