Import Guitar Rig 6 User Presets doesn't work

p8guitar
p8guitar Member Posts: 15 Member

I've got 31 user presets in Guitar Rig 6 that I imported from GR 5. I don't know how to import these user presets manually, because there is no Guitar Rig 6 folder in my documents/Native Instruments folder, and the Guitar Rig 5 folder doesn't show any presets to import.

When I go in GR7 7 to file-preferences-Library 'import guitar rig 6 user presets' and hit the 'import' button nothing happens, no user presets appear.

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Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,402 mod

    Hello,

    but you can see and open them in gr6? Then you can right click and select "show in explorer". Then you know where they are.

  • p8guitar
    p8guitar Member Posts: 15 Member

    Good idea! A right click in GR6 shows me that the presets are in user/documents/native instruments/guitar Rig 5/ sounds. Not sure why imported sounds that I see in GR 6 were not copied in a GR 6 folder, but they work.

    I tried to import a 'sound' from the GR 5 folder in GR 7, but nothing happens (File - import - …)

  • Uwe303
    Uwe303 Moderator Posts: 4,402 mod

    If I remember correctly you have to import them to gr6 first, so that the files are stored in the gr6 folder, then you can import them into gr7.

  • p8guitar
    p8guitar Member Posts: 15 Member

    In GR 6 I saved all my user presets/sounds now with file-save as… and they are being saved in documents/native instruments/user content/guitar rig 6/ rack presets.

    Importing any of these rack presets in GR 7 with file- import or with preferences … import does nothing. Why is this so difficult??

  • Uwe303
    Uwe303 Moderator Posts: 4,402 mod
    edited March 9

    If I try it here it works, with file import or via preferences import from gr6. If you use "file - import" does a browser window show up? And you find no new user preset, just click the little man sign.

  • p8guitar
    p8guitar Member Posts: 15 Member

    Are you using Windows? I'm using max os, maybe this is the difference. Yes, the browser window shows up, and I know how to show the user presets with the little man sign - it just doesn't work.

  • PoorFellow
    PoorFellow Moderator Posts: 6,081 mod

    @Jeremy_NI , this problem appear to need your insight and expertise 🙂

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod
    edited March 11

    @p8guitar So you followed these steps here? How to Import User Presets from Older Versions to Guitar Rig 7

    Was there anyhting special about these Guitar Rig 5 presets? Were they from a third party? I remember cases where some tags prevented the import functions.

    Can you share one of these here? You'll have to zip it and attach it to the post.

  • p8guitar
    p8guitar Member Posts: 15 Member

    nothing special, I attach one preset here

  • Uwe303
    Uwe303 Moderator Posts: 4,402 mod
    edited March 11

    Tried your file here and again it works, i just copied this file into my gr6 user folder, let gr6 rescan. so the preset was there in the gr6 browser. Then i closed gr6 and opened gr7 used the import function and the preset was there and i was able to open it.

    Can you make a new preset in gr6 - save it and right click, select open in explorer, do you get then to the correct folder where all the other files are saved?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,926 mod

    Same here, Same procedure as @Uwe303, and as outlined in the article I posted earlier, I copied the preset in this location:

    Macintosh HD/Users/UserName/Documents/Native Instruments/User Content/Guitar Rig 6/Rack Presets

    Then Scan

    And it should show up now, if not, do Guitar Rig 6 and 7 have full disk access? How to Enable Full Disk Access on macOS

  • p8guitar
    p8guitar Member Posts: 15 Member

    I enabled full disk access to GR 6 and 7 now. In GR 6 I saved the preset washington as a user preset. The I did the scan and import in Gr 7. I see the washington preset in the correct folder in the finder - but I don't see it in GR 7. 'no results here'… Do I have some search filters applied in the GR 7 browser that I don't understand? Strange.

  • Uwe303
    Uwe303 Moderator Posts: 4,402 mod

    Have you tried to rescan even if I see the imported presets immediately after importing. The filter is correct as far as I can see.

  • p8guitar
    p8guitar Member Posts: 15 Member

    Yes, I rescanned several times. How do I open a support ticket? I have no idea how to do this, all I can find is a knowledge base.

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