Import Guitar Rig 6 User Presets doesn't work

p8guitar

I've got 31 user presets in Guitar Rig 6 that I imported from GR 5. I don't know how to import these user presets manually, because there is no Guitar Rig 6 folder in my documents/Native Instruments folder, and the Guitar Rig 5 folder doesn't show any presets to import.

When I go in GR7 7 to file-preferences-Library 'import guitar rig 6 user presets' and hit the 'import' button nothing happens, no user presets appear.

Uwe303

Hello,

but you can see and open them in gr6? Then you can right click and select "show in explorer". Then you know where they are.

p8guitar

Good idea! A right click in GR6 shows me that the presets are in user/documents/native instruments/guitar Rig 5/ sounds. Not sure why imported sounds that I see in GR 6 were not copied in a GR 6 folder, but they work.

I tried to import a 'sound' from the GR 5 folder in GR 7, but nothing happens (File - import - …)

Uwe303

If I remember correctly you have to import them to gr6 first, so that the files are stored in the gr6 folder, then you can import them into gr7.

p8guitar

In GR 6 I saved all my user presets/sounds now with file-save as… and they are being saved in documents/native instruments/user content/guitar rig 6/ rack presets.

Importing any of these rack presets in GR 7 with file- import or with preferences … import does nothing. Why is this so difficult??

Uwe303

If I try it here it works, with file import or via preferences import from gr6. If you use "file - import" does a browser window show up? And you find no new user preset, just click the little man sign.

p8guitar

Are you using Windows? I'm using max os, maybe this is the difference. Yes, the browser window shows up, and I know how to show the user presets with the little man sign - it just doesn't work.

PoorFellow

@Jeremy_NI , this problem appear to need your insight and expertise 🙂

Uwe303

https://community.native-instruments.com/discussion/comment/215524#Comment_215524

Yes I'm using windows, do you have granted full disk access to all native instruments programs?

https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

Jeremy_NI

@p8guitar So you followed these steps here? How to Import User Presets from Older Versions to Guitar Rig 7

Was there anyhting special about these Guitar Rig 5 presets? Were they from a third party? I remember cases where some tags prevented the import functions.

Can you share one of these here? You'll have to zip it and attach it to the post.

p8guitar

nothing special, I attach one preset here

KEY(stealing) T 12 gr6.ngrr.zip

Uwe303

Tried your file here and again it works, i just copied this file into my gr6 user folder, let gr6 rescan. so the preset was there in the gr6 browser. Then i closed gr6 and opened gr7 used the import function and the preset was there and i was able to open it.

Can you make a new preset in gr6 - save it and right click, select open in explorer, do you get then to the correct folder where all the other files are saved?

Jeremy_NI

Same here, Same procedure as @Uwe303, and as outlined in the article I posted earlier, I copied the preset in this location:

Macintosh HD/Users/UserName/Documents/Native Instruments/User Content/Guitar Rig 6/Rack Presets

Then Scan

And it should show up now, if not, do Guitar Rig 6 and 7 have full disk access? How to Enable Full Disk Access on macOS

p8guitar

I enabled full disk access to GR 6 and 7 now. In GR 6 I saved the preset washington as a user preset. The I did the scan and import in Gr 7. I see the washington preset in the correct folder in the finder - but I don't see it in GR 7. 'no results here'… Do I have some search filters applied in the GR 7 browser that I don't understand? Strange.

Uwe303

Have you tried to rescan even if I see the imported presets immediately after importing. The filter is correct as far as I can see.

p8guitar

Yes, I rescanned several times. How do I open a support ticket? I have no idea how to do this, all I can find is a knowledge base.