Is there a fix for Komplete Control freezing on scanning plugins?

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,574 admin

    Hey all, if some of you still experience these freezes, even after updating to 3.4.1 and after resetting the database, please get in touch with our support here: https://bit.ly/NI_support_Kontrol

  • MindTaker
    MindTaker Member Posts: 2 Newcomer

    Hi,

    My 2 cents of input. My scan always get stuck at the end of the scanning.

    I open the resource monitor (windows 11), right click on Komplete Kontrol, then select Wait Chain and end the nt-pligin-info.exe. Than the plugin scanning continues.

    the nt-plugin-info.exe seems to get stuck on one of the plugiins.

    no errors reported in the event viewer.

  • MindTaker
    MindTaker Member Posts: 2 Newcomer

    forgot pictures

    KK_error_0.png
    KK_error_2.png
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