Massive X only shows a black window

tonblende

Hello,

I wanted to load Massive X in my DAW again, but the window remains completely black.
Does anyone have the same problem and what can I do?
Everything has worked fine so far and my system is stable. Was there possibly an update of Massive X?

In any case, the window is black.
If anyone has any ideas. I look forward to suggestions for a solution.
Best regards

screen massive X.PNG

tonblende

Addendum: The Massive X shows a black window in all DAWs (Reason Ableton, Studio One) as well as in KOMPLETE KONTROL!

Kymeia

Doesn't for me, what is your system?

Monochrome

A black screen usually indicates that your GPU doesn't support Direct 3D 11.1 (with Feature Level 11_1) or higher. At least in case of Guitar Rig and Kontakt.

Check your DxDiag and see if that's a possibility.

tonblende

Currently I have Direct 3D-DDI 11.2 with Feature Level 11_0

Obviously this is not enough.
Do I now need a new graphics card?

Monochrome

Yeah, a new graphics card may be necessary in that case. But, perhaps you could ask NI's Support for an older version of Massive X for the time being (until you can upgrade to a better graphics card).

chordbeing

I also have a black screen after I upgraded my Massive X. i checked and I see that my GPU does have

Direct 3D-DDI 11.2 with Feature Level 11_0.

What else could be the problem? My previous Massive X version was workin fine?

Please advise,

chordbeing

Monochrome

Your GPU needs to support Feature Level 11_1 or higher.

chordbeing

So, it is feature level 11_1 that is causing the problem, Guess I need to purchase another graphics card :-)