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Massive X only shows a black window

tonblende
tonblende Member Posts: 3 Newcomer
in Massive X & Synths

Hello,

I wanted to load Massive X in my DAW again, but the window remains completely black.
Does anyone have the same problem and what can I do?
Everything has worked fine so far and my system is stable. Was there possibly an update of Massive X?

In any case, the window is black.
If anyone has any ideas. I look forward to suggestions for a solution.
Best regards

screen massive X.PNG

Comments

  • tonblende
    tonblende Member Posts: 3 Newcomer

    Addendum: The Massive X shows a black window in all DAWs (Reason Ableton, Studio One) as well as in KOMPLETE KONTROL!

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,501 mod

    Doesn't for me, what is your system?

  • Monochrome
    Monochrome Member Posts: 1,405 Expert

    A black screen usually indicates that your GPU doesn't support Direct 3D 11.1 (with Feature Level 11_1) or higher. At least in case of Guitar Rig and Kontakt.

    Check your DxDiag and see if that's a possibility.

  • tonblende
    tonblende Member Posts: 3 Newcomer

    Currently I have Direct 3D-DDI 11.2 with Feature Level 11_0

    Obviously this is not enough.
    Do I now need a new graphics card?

    Direct3D 11.2.PNG
  • Monochrome
    Monochrome Member Posts: 1,405 Expert

    Yeah, a new graphics card may be necessary in that case. But, perhaps you could ask NI's Support for an older version of Massive X for the time being (until you can upgrade to a better graphics card).

  • chordbeing
    chordbeing Member Posts: 24 Member

    I also have a black screen after I upgraded my Massive X. i checked and I see that my GPU does have

    Direct 3D-DDI 11.2 with Feature Level 11_0.

    What else could be the problem? My previous Massive X version was workin fine?

    Please advise,

    chordbeing

  • Monochrome
    Monochrome Member Posts: 1,405 Expert

    Your GPU needs to support Feature Level 11_1 or higher.

  • chordbeing
    chordbeing Member Posts: 24 Member

    So, it is feature level 11_1 that is causing the problem, Guess I need to purchase another graphics card :-)

  • maxdis
    maxdis Member Posts: 10 Member

    I'm having the same problem right after updating to 1.5, my graphics card supports Feature Level 12_1 so that's not the cause. When I load Massive X in Reaper the GUI appears correctly, but if I close the plugin window and then reopen it, the black screen appears, and there's no way to make the GUI reappear. I've tried loading the plugin in "Separated" and "Dedicated" mode, but neither of those fix the problem. In Ableton the problem doesn't appear, so it seems like a new (yet another) compatibility issue with Reaper...

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