Where is my purchase $130 "never mind solved" need to reg serial number

william olson · February 14

Help!! so today I went to Heavyocity web home site and purchased Mosaic pads.I downloaded it and it did its thing and said installed. Its on my computer but it never made it to Kontakt7 or Native Access .In fact I am not sure it asked where to go.Its in a folder some where NOW WHAT. I never had this problem before because there were exact instructions .But not with this one "update " it said it was installed on the disk Macintosh HD

william olson · February 14

Yes I am good.I was not aware that to get my product in to its proper location that I HAD (mandatory) to register it. I did not think much about it at the time maybe optional or something like that.I wish Heavyocity would have made that very clear.Something such as "YOU MUST GO TO NATIVE ACCESS AND REGISTER THIS PRODUCT FOR COMPLETION I will leave this post in case someone else is ignorant(lacking knowledge ) like me

PoorFellow · February 14

https://community.native-instruments.com/discussion/comment/211108#Comment_211108

Thank you for clarifying , I will mark this topic as solved then.

Also I will include the N.I. help page links below here on the topic of adding third-party Kontakt libraries :

Third-Party KONTAKT Libraries - Licensed vs. Unlicensed

Setting up a Third Party KONTAKT Library [VIDEO] (video not completely up to date)

How to Add Non-Player Libraries to Kontakt 7/8's Browser (unlicensed libraries)

Kontakt 8 Player - Kontakt 8 full , Comparison chart

How to License a KONTAKT Library-Why should I license my library with NI?

Kontakt Player: licensing - How to license your product

PoorFellow · February 14

So we can deduce from the edited title that your problem has now been solved ?

william olson · February 14

Yes I am good.I was not aware that to get my product in to its proper location that I HAD (mandatory) to register it. I did not think much about it at the time maybe optional or something like that.I wish Heavyocity would have made that very clear.Something such as "YOU MUST GO TO NATIVE ACCESS AND REGISTER THIS PRODUCT FOR COMPLETION I will leave this post in case someone else is ignorant(lacking knowledge ) like me