All controllers GREYED OUT in KK2.9.6

vicsalt

My A61 is not being seen, running Win 11, latest firmware for A61 etc appreciate any help

PoorFellow

https://community.native-instruments.com/discussion/42119/all-controllers-greyed-out-in-kk2-9-6

Have you checked the troubleshooter : My Komplete Kontrol Keyboard Does Not Start ?

vicsalt

well give some then

mykejb

Have you tried using MIDI-OX to check if the keyboard is visible at the OS level? Are the buttons and the display lighting up when you plug it in?

BIF

Does Windows Device Manager show the A61?

If yes, is it connected and operating normally (according to Device Manager)?

If no, how do you have it connected to the computer?

Also if no, you may want to try a different cable. Sounds kind of dumb, but I've had a few cables go bad here just in the last year or so.