Kontrol S49 MK3 -> keys not working (knobs work properly)

echofromhorizon
echofromhorizon Member Posts: 2 Newcomer
in Other Software & Hardware

I reseted the S49, I updated it to the lastest firmware, I use a USB 3 hub. Nothing helped. I have got a MacBook Pro with a M2 processor. Here my exact description of the problem:

I can load everything on the MK3, for instance "Analog Dreams" and rifle thru the presents and sounds and change the paramaters via knobs on the MK3. But when I press on the keys it doesn't play anything. just silence. The little keyboard at the bottom of the standalone Kontakt screen doesn't show the keys getting pressed down. I can press the little keyboard in Kontakt with my mouse however and it shows the lights above my MK3 keys flash so signal is getting thru.

Anybody knows some solution?

Thanks a lot!

Answers

  • DunedinDragon
    DunedinDragon Member Posts: 989 Guru

    If you mean the samples that accompany the various presets, those are simply audio files, not MIDI. You likely have something not configured correctly in the Kontakt or Komplete Kontrol MIDI and/or audio interface configurations incorrect.

  • echofromhorizon
    echofromhorizon Member Posts: 2 Newcomer

    Thanks for your answer but this does not solve my problem. The eys from Kontrol S49 MK II are not working although everything ist set up properly. All NI Software react properly on input from other keyboards but not from Kontroll S49 MKII. This is very strange, since it worked properly until about a moth ago. macOX and Logic X are up to date as well. I do not know, what I can co next to solve that issue.

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