I have just bought my new Komplete Kontrol S61 mk3 keyboard. I have managed to update the firmware, it has had a pretty old one, 0.8.3 if I can recall well. The problem is that several keys don't work on the keyboard, they don't generate any midi events. It has been checked with the Midi Monitor application. So I can play instruments, but several sounds will be missing, if I play on the keyboard.
I have checked the login items, AMS (Audio Midi Setup) as well, Komplete Kontrol has full disk access, Hardware Connection Service has been installed, everything seems to be OK on software side… it seems to be a hardware failure.
Any idea?
Any help would be greatly appreciated.