can someone please help me with my license transfer? or am I hopeless right now?

spnnyK

have not been able to contact anyone and it has been days? is everyone on holiday? Am I Hopeless? is my Maschine Plus going to be a brick for a long period of time? this is asinine and incredibly frustrating. more than likely the last Native-Instruments piece of gear I buy if it takes this long and is this frustrating.

Vocalpoint

https://community.native-instruments.com/discussion/40709/can-someone-please-help-me-with-my-license-transfer-or-am-i-hopeless-right-now

Well - it is the holiday season. Family time etc.

I believe support will be back up to full capacity starting week of Jan 6, 2025

VP

spnnyK

thanks that is incredibly helpful and eye opening. how stupid of me to think tech support would be open.