S49 - piano keys not working

legoman43
legoman43 Member Posts: 2 Newcomer

Hi all.

New to the world of Midi keyboards but can't seem to find an answer to this specific issue. I've recently purchased an S49 keyboard. Everything is working, except for the piano keys - e.g. when I load up Kontact, twisting the knobson the S4 changes settings on the screen. And if I manually click the piano keys on the Kontact screen I can hear sound .. it's just when I play the piano keys on the S49 literally nothing happens. All the other knobs/buttons etc on the S49 appear to be working. Just nothing from the piano keys. Any help appreciated! Many thanks.

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Answers

  • mykejb
    mykejb Moderator Posts: 1,821 mod

    Most likely cause if you're running Kontakt standalone is that the keyboard needs to be selected for input in the MIDI settings. Open the preferences dialog box and select MIDI on the left. Make sure the Input button at the top is clicked then check that the status of your keyboard is 'On'.

  • legoman43
    legoman43 Member Posts: 2 Newcomer
    Answer ✓

    Thanks so much!

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