Kontakt 7 malfunctioning in Logic Pro 11.1

Mark Webster Media
Mark Webster Media Member Posts: 4 Newcomer

Hello, fellow NI enthusiasts :)

Love the system, and all seemed well until my sound library grew too large for the HD on my laptop (M1 Max, 64GB RAM, running Sequoia 15.1.1). Moved my library to a 2TB external drive (Crucial X10 Pro V2) and now when I attempt to open a Kontakt 7 instrument in a Logic track, I get an error stating "the .nki file could not be loaded. The File format is not supported or corrupt." The applications themselves remain on my laptop hard drive. Opening up Kontakt 7 independently of Logic, all instruments play just fine using my MIDI keyboard (Roland Juno DS). Using Finder to view NI files there: Users-Library-(instrument folder)-(instruments), the .nki files appear normally. Viewing my Library within Kontakt 7, samples play normally. My download/content/application locations view in Native Access all appear correct. I'm sure there's something simple my 'analog eyes & brain' are missing here. Anybody suffered something similar? Thanks! Mark

Answers

  • Jojo123
    Jojo123 Member Posts: 361 Pro

    How is that drive formatted? If its ExFat Logic is likely to spit the dummy. Apple recommends APFS.

  • Mark Webster Media
    Mark Webster Media Member Posts: 4 Newcomer

    Thank you for the reply. I neglected to mention in my original post that I did check that, having seen in other posts that it can cause issues. My laptop HD was already APFS. My external drive was MAC Journaled, but Apple's Disk Utility allowed me to easily change it to APFS without formatting, which I did. Unfortunately, it made no difference with my particular issue. I also double-checked that neither drive is case-sensitive, which can apparently also cause problems. Will gratefully accept any other suggestions anyone might have. I'm wondering if a complete re-install might somehow solve things…and, if so, how to best go about that. Thanks!

  • Jojo123
    Jojo123 Member Posts: 361 Pro

    You're welcome. Just in case this is relevant but how full is the drive? SSD especially like to have a bit of breathing room and can reportedly do some random horrible stuff if they get too full. Personally I like to keep at least 25-30% and more for the internal/system drive especially for the installation process with huge NI libraries.

    I too saw that DU offered to change from Journalled to APFS WITHOUT formatting but I was too skittish to try it, because Id never heard of anyone doing that, so Im glad you mentioned it. And yes you're right about the case sensitive thing.

    Since NA is appearing OK for you Im not sure of what else. Sequoia isn't officially supported yet but from what Ive seen folk on here seem to be doing OK with it. Hopefully someone else can help.

  • Mark Webster Media
    Mark Webster Media Member Posts: 4 Newcomer

    Thanks again, truly appreciate the feedback! That's a good point about HD space issues causing problems, but neither my laptop HD (465 GB of 1 TB free) nor my external drive (1.3 TB of 2TB free) seems full enough to cause an issue. I think my next step will be to just try a re-install and see if that makes things work as they should. Happy music making!

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