How to move license to a new machine

Vince Rooney

Upgrading from a macbook pro to a mac pro 6,1 so I can upgrade to Mojave from High Sierra. How do I transfer my licenses to the new machine? I cloned the drive from the SSD to the blade on the new machine and upgraded it to Mojave. All when I run NA it says the plugs are not activated. Obviously they are not tied to my login on NA and have some Machine ID. I can't find a deactivate option in NA or my online account.

Thanks for the assistance. - Vince

Blindeddie

Post a screenshot of Native access showing "Not authorized". It should not be tied to a specific "Computer Id" and you should be able to either "install" on the new computer, or if you have transferred the libraries to the new computer, you can "Locate" them, saving download time (note not all products are "locatable", so there will be some items that need to be reinstalled. Here are some articles on the subject.

Installing Native Instruments Products on a New Computer – Native Instruments (native-instruments.com)

Reinstalling a KOMPLETE Bundle Without Re-Downloading KONTAKT Libraries – Native Instruments (native-instruments.com)

Vince Rooney

You can see all of the apps that flipped to "demo". I have the full Komplete 13 license. This is only a partial list, there are many more. Whats strange is that some say full version. Sorry for the delay. I

Vince Rooney

The option to reinstall is not available through NA. Maybe corrupt tokens? I'm going to give this a shot.

https://support.native-instruments.com/hc/en-us/articles/360000848825

Jeremy_NI

Hey there, we don't recommend cloning programs, as explained in this article: My Native Instruments Product does not work after using Migration Assistant / Time Machine / Carbon Copy Cloner (Mac OS)

Also check that Native Access has full disk Access: How to Enable Full Disk Access on macOS

You should also check this article for reinstalling Kontakt libraries that Ed already posted: Reinstalling a KOMPLETE Bundle Without Re-Downloading KONTAKT Libraries