No USB-C MIDi signal from Kontrol S61MK3 keybed.

Multimax

After all the latest updates, the USB-C MIDI signal suddenly disappeared, although the latest operating system of my MAC detects all the MIDI ports of my S61mk3. All standalone and DAW instruments also do not receive a MIDI signal. Before that, my Kontrol s61mk3 stopped responding to the launch of Kontakt 8 and Komplete Kontrol applications and receiving their information on its display.

Uwe303

Hello,

have you updated everything, is the "hardware connection service" up and running, also have you granted access to all native instruments stuff? So i guess your display just shows the midi template? One guy had luck with resetting the keyboard to factory settings. And you see the midi ports but you get no signal?

Kymeia

If on Sequoia you could also try this

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

Uwe303

Hello,

have you updated everything, is the "hardware connection service" up and running, also have you granted access to all native instruments stuff? So i guess your display just shows the midi template? One guy had luck with resetting the keyboard to factory settings. And you see the midi ports but you get no signal?

Multimax

https://community.native-instruments.com/discussion/comment/195918#Comment_195918

Yes. I see MIDI ports in the preferences, but I get no data signal, and the Browser, Plugin, and DAW buttons don't activate when I launch the latest versions of Logic Pro, Cubase, standalone Kontakt, Komplete Kontrol, or any third-party instrument. All I see is the message "Default MIDI Template." A factory reset didn't fix the problem.

Uwe303

Then i guess the hardware service is not running or has not enough rights. Have you seen this:

https://support.native-instruments.com/hc/en-us/articles/14229273602077-Kontrol-S-Series-MK3-Troubleshooting-Guide

https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

Kymeia

If on Sequoia you could also try this

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access