Problem with Native Access or NTKDaemon when Mac goes to sleep

oobe79

@Hayo_NI

System details:

Mac Mini M2 Pro

Sonoma 14.7.1

Energy Saver Settings: network access is turned on when Mac enters sleep mode.

Full Disk Access granted to NTKDaemon

I downloaded and installed Native Access 3.16.0 as I am rebuilding from scratch my music studio computer. During the long process of downloading and installing everything, the computer will enter sleep mode after some time. Despite my settings being correctly set to allow uninterrupted network access during sleep mode, this causes Native Access to lose network access. The downloading and installing processes then stop all progress. After a long time of nothing happening, I get an error message from Native Access saying that something is wrong and that I should quit and restart. After restarting Native Access, it wants me to reinstall NTkDaemon. Despite this, the whole problem happens over and over again every time the computer goes to sleep.

Jeremy_NI

@oobe79 Hayo is no longer with NI, sadly. Please get in touch with our support here: https://bit.ly/NI_support_NA

donmaddonald

I don't know how to solve that, but I would go to Youtube and put 10 hours rain sound, switch of the audio… switch of the screen (or put minimum light on laptop) and done!

not a pro-responce, but very effective.. been doing it since 1974! never had an issue!

Jeremy_NI

@oobe79 Hayo is no longer with NI, sadly. Please get in touch with our support here: https://bit.ly/NI_support_NA