Software Refund

jisu
jisu Member Posts: 5 Newcomer
in Komplete General

I paid for kcomplete15 and ozone11 advance with my credit card on the official site of native instruments on November 29.

I didn't know that there was an ozone11 standard on Kcomplete15, so I found out that I can buy an upgraded version of Ozone Advantage instead of a regular purchase.

To get a refund, Ozone advanced has not yet downloaded and registered as a serial.

However, there is no return button in the purchase history.

I'm going to keep using Kcomplete15
Please refund Ozone 11 Advance.

Comments

  • jisu
    jisu Member Posts: 5 Newcomer

    my account is jisu335749@gmail.com

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