installed Kontact 8 from Native Access but can only see version 6 in Logic

christo4

Hi,

Just purchased the Upright Bass Instrument but its telling me i need at least Kontact 7 despite me having downloaded version 8. i went into Native Access and saw I was eligable to download Kontact 8 as part of my Komplete collection but it doesnt seem to be recognised when I open Kontact on Logic Pro. Logic seems to think i'm still running version 6. The Upright bass download instructions in Native Access are asking me if I want to download version 7 as part of the download process. VERY CONFUSED could use a hand.

Jeremy_NI

@christo4 If you open Kontakt 8 in standalone, is everything functional? Does Kontakt 8 and Logic have full disk access? How to Enable Full Disk Access on macOS

PoorFellow

https://community.native-instruments.com/discussion/38924/installed-kontact-8-from-native-access-but-can-only-see-version-6-in-logic

Have you tried to reset Logic to default by deleting this file: Macintosh HD/Users/Username/Library/Preferences/com.apple.logic10.plist

Else what is your exact OS version ? and what is your N.A. version ? and what is your version of Logic Pro ?

Be sure to be using latest version of Native Access for your OS (unless you are using a legacyOS , Mac 10.15 and earlier / Win 7 downloads).

Also : ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Compatibility of Native Instruments Products on macOS

christo4

I'm using latest version of logic Pro 11.1.0

Apple OS is 13.6.1

latest version of Native Access

PoorFellow

@Jeremy_NI , christo4's problem above appear to need your expertise.

Jeremy_NI

@christo4 If you open Kontakt 8 in standalone, is everything functional? Does Kontakt 8 and Logic have full disk access? How to Enable Full Disk Access on macOS