installed Kontact 8 from Native Access but can only see version 6 in Logic

christo4

Hi,

Just purchased the Upright Bass Instrument but its telling me i need at least Kontact 7 despite me having downloaded version 8. i went into Native Access and saw I was eligable to download Kontact 8 as part of my Komplete collection but it doesnt seem to be recognised when I open Kontact on Logic Pro. Logic seems to think i'm still running version 6. The Upright bass download instructions in Native Access are asking me if I want to download version 7 as part of the download process. VERY CONFUSED could use a hand.

PoorFellow

https://community.native-instruments.com/discussion/38924/installed-kontact-8-from-native-access-but-can-only-see-version-6-in-logic

Have you tried to reset Logic to default by deleting this file: Macintosh HD/Users/Username/Library/Preferences/com.apple.logic10.plist

Else what is your exact OS version ? and what is your N.A. version ? and what is your version of Logic Pro ?

Be sure to be using latest version of Native Access for your OS (unless you are using a legacyOS , Mac 10.15 and earlier / Win 7 downloads).

Also : ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Compatibility of Native Instruments Products on macOS