new libraries doesn't appear in Kontakt player.

MS KIM
MS KIM Member Posts: 1 Newcomer
in Kontakt

Hi. I'm new here.

yesterday I installed Albion Loegria of Spitfire. It shows as successfully installed in Native Access, and the folder path is correctly set. However, it doesn't appear in Kontakt player.

How can I resolve it ?

All the best

Min

Best Answer

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 5,459 mod
    Answer ✓
    https://community.native-instruments.com/discussion/38827/new-libraries-doesnt-appear-in-kontakt-player

    Standard attempt to fix that is this one : reinitialize the KONTAKT Database

    Else what is your exact OS version and what is your Native Access and Kontakt version ?

  • PhilippKranz
    PhilippKranz Member Posts: 2 Member

    Hi there,


    I have the same problem as MS KIM described.


    Spitfire Audio Loegria is installed correctly and activated via Native Access (version 3.16.0).
    However, it does not appear in the library of Kontakt 8 (Player, version 8.1.0) or Kontakt 7 (Full, version 7.10.7). It does show up in Kontakt 6 (Full, version 6.8.0 R0).


    Things I have already tried without success:
    - Reinitializing the Kontakt 7 and 8 databases (several times)

    - Uninstalling Leogria via Native Access 2 (version 3.16.0) and reinstalling via Native Access Legacy (after uninstalling Native Access 2 and NTKDaemon first)

    Looking around the forums, I found that several people seem to be having the same problem.


    Is there anything else I can try or is this something that either Native Instruments or Spitfire Audio need to fix on their end?

  • BadRabbit
    BadRabbit Member Posts: 1 Newcomer

    Hello,

    Yes-same problem here. It’s almost re-assuring to see that other people have had the same problem.
    I have re-installed Loegria and tried using Kontakt 7 with no luck. I have tried all the usual fixes I could find, too.
    Spitfire Support asked for further info (destination path etc) and have suggested that I allow one of their techs to access my Mac. I am very reluctant to do this. If anyone has found a solution to this, I would be glad to hear about it.
    Thanks

  • PhilippKranz
    PhilippKranz Member Posts: 2 Member

    Hi,


    Spitfire Audio Support have replied to my question. Here is what they wrote:

    We are aware of this issue where some of our libraries do not appear in the new Library view, however I do not have a timeline for when this will be fixed. It is something the developers are looking into.

    So it seems there is nothing that can be done on the user side at the moment.

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