Problems with activation

rais

Hi guys, i'm not be able to install my maschine software. I cloned my old mac with Apple Time Machine but the software doesn't work. After read on the support that NI don't work with Time Machine, i uninstalled e reinstalled all via CD, but the Maschine software tells me to activate via Service Center and when it starts it doesn't connect. I've installed Native Access, inserted the serial, but the Maschine software doesn't appear in the "installed products" section. How can I solve this problem?

Blindeddie

did you check the “Not installed tab”? If f it is not anywhere to be found, Contact Support, they are the only ones who can assist with account/registration issues.

Kaiwan_NI

Hi @rais I see that you've been in touch with our support team already. Feel free to share a solution here once you get everything all sorted out.