Download Fail error in access

musicalorgasms

I purchased komplete 15 collectors edition. I installed NI access just fine. I see all the different products I purchased but when I go to install any of them I get a Download Fail message without any other explanation.

I'm first trying to install the kontakt 8 products.

My internet connection is good. I have the latest access version 3.14.0. I set the download location and content location to my 4 tb external hard drive to make sure i have more than enough space. I left the application location at default. I set the vst pluggin locations for 32 bit and 64 bit to their own folders on my external hard drive. I'm running Windows 11.

How do I solve the Download Fail error so that I can install by new purchased products?

Mert_NI

https://community.native-instruments.com/discussion/38640/download-fail-error-in-access

Hello musicalorgasms, as you have tried many things, I think sending you the direct download links would help you to solve the issue. Therefore maybe handling this request individually can be better.

Can you please create support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that issue as soon as possible.

I hope this helps☺️

Mert_NI

https://community.native-instruments.com/discussion/38640/download-fail-error-in-access

Hello musicalorgasms, as you have tried many things, I think sending you the direct download links would help you to solve the issue. Therefore maybe handling this request individually can be better.

Can you please create support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that issue as soon as possible.

I hope this helps☺️